Privacy Policy | Last updated May 01, 2026
How Pocket Archive handles personal information.
This Privacy Notice for XIA TECHNOLOGIES LTD. explains how we may access, collect, store, use, share, and otherwise process personal information when you use Pocket Archive or related services.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with the policies and practices described here, please do not use the Services.
support@pocketarchive.ioSummary
Summary of key points
This summary highlights key points from the Privacy Notice. The full sections below provide the details, definitions, and jurisdiction-specific rights.
Personal information
We may process personal information depending on how you interact with us, the choices you make, and the features you use.
Sensitive information
We do not process sensitive personal information, and we do not collect information from third parties.
Processing reasons
We process information to provide, improve, and administer the Services, communicate with users, support security and fraud prevention, comply with law, and act with consent where required.
User rights
Depending on your location, you may have rights to access, correct, delete, obtain a copy of, restrict, object to, or withdraw consent for certain processing.
Section 1
What information do we collect?
In short: We collect personal information that you provide to us, and some information is collected automatically when you use the Services.
Personal information you disclose to us
We collect personal information that you voluntarily provide when you register on the Services, express interest in our products and Services, participate in activities on the Services, or otherwise contact us. This may include names, phone numbers, email addresses, usernames, passwords, billing addresses, and debit or credit card numbers.
Sensitive information. We do not process sensitive information.
Payment data. If you choose to make purchases, payment data necessary to process the transaction may be handled and stored by Stripe and Apple. Their privacy notices are available at stripe.com/privacy and apple.com/ca/legal/privacy.
Application data. If you use the app, we may request access to mobile device features such as camera and storage. You can change permissions in your device settings. We may also collect mobile device data, operating system information, device identifiers, IP address or proxy server information, mobile carrier information, and information about application features you accessed.
Information automatically collected
We automatically collect certain technical information when you visit, use, or navigate the Services. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, usage timing, pages and files viewed, searches, features used, crash reports, and hardware settings. This information is primarily needed for security, operation, troubleshooting, analytics, and reporting.
Like many businesses, we may collect information through cookies and similar technologies. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Section 2
How do we process your information?
In short: We process your information to provide, improve, and administer the Services, communicate with you, support security and fraud prevention, comply with law, and otherwise act with prior explicit consent where required.
We process personal information for reasons that depend on how you interact with the Services.
- Account creation and authentication. We may process information so you can create and log in to your account and keep it working.
- Service delivery. We may process information to provide the requested service.
- User support. We may process information to respond to inquiries and solve potential issues.
- Orders and payments. We may process information to fulfill and manage orders, payments, returns, and exchanges.
- Product improvement. We may process information to evaluate and improve our Services, products, marketing, and user experience.
- Usage trends. We may process information about how the Services are used so we can improve them.
Section 3
What legal bases do we rely on to process your information?
In short: We only process personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in Canada, this section applies to you. We may process your information if you have given express consent for a specific purpose, or where permission can be inferred as implied consent. You can withdraw consent at any time.
In some exceptional cases, applicable law may permit processing without consent, including for investigations and fraud detection, business transactions, compliance with subpoenas or court orders, certain insurance and emergency-related situations, publicly available information, and approved research or statistics projects subject to ethics oversight and confidentiality commitments.
Section 4
When and with whom do we share your personal information?
In short: We may share information in specific situations described in this notice and with specific third parties.
We may need to share personal information in connection with business transfers, including during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
We may disclose personal information with service providers under written contracts. The notice states that we have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding twelve months, and will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Section 5
Do we use cookies and other tracking technologies?
In short: We may use cookies and similar tracking technologies to collect and store information.
Cookies, web beacons, pixels, and similar technologies may help maintain the security of the Services and your account, prevent crashes, fix bugs, save preferences, and support basic site functions.
Third parties and service providers may also use online tracking technologies on the Services for analytics and advertising, including managing advertisements, tailoring advertisements to interests, or sending abandoned shopping cart reminders depending on communication preferences.
Section 6
Do we offer artificial intelligence-based products?
In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
Pocket Archive offers AI Products as part of the Services. These features are designed to enhance the user experience and provide search, analysis, and insight functions. The terms in this Privacy Notice govern use of AI Products within the Services.
We provide AI Products through third-party AI Service Providers, including OpenAI and Amazon Web Services (AWS) AI. User input, output, and personal information may be shared with and processed by these providers to enable AI Products. Users must not use AI Products in a way that violates provider terms or policies.
AI Products are designed for text analysis, AI search, AI insights, image analysis, and natural language processing. Personal information processed using AI Products is handled in line with this Privacy Notice and agreements with third parties.
Section 8
How long do we keep your information?
In short: We keep information as long as necessary for the purposes in this notice unless a longer period is required or permitted by law.
No purpose in this notice will require keeping personal information for longer than six months past termination of the user's account, unless a longer retention period is required or permitted by law for tax, accounting, or other legal requirements.
When there is no ongoing legitimate business need to process personal information, we will delete or anonymize it. If deletion or anonymization is not possible, such as because information is stored in backup archives, we will securely store it and isolate it from further processing until deletion is possible.
Section 9
How do we keep your information safe?
In short: We aim to protect personal information through organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we do our best to protect personal information, transmission to and from the Services is at your own risk, and you should access the Services only within a secure environment.
Section 10
Do we collect information from minors?
In short: We do not knowingly collect data from or market to children under 18 years of age, or the equivalent age specified by law in your jurisdiction.
By using the Services, you represent that you are at least 18 or the equivalent age in your jurisdiction, or that you are the parent or guardian of a minor dependent and consent to that dependent's use of the Services. If we learn that personal information from users under the applicable age has been collected, we will deactivate the account and take reasonable measures to delete the data. If you become aware of such data, contact support@pocketarchive.io.
Section 11
What are your privacy rights?
In short: Depending on your state of residence in the US or region such as Canada, you may have rights allowing greater access to and control over your personal information.
Rights may include requesting access to and a copy of personal information, requesting rectification or erasure, restricting processing, data portability where applicable, objecting to processing, withdrawing consent, and not being subject to automated decision-making. If a solely automated decision produces legal or similarly significant effects, we will inform you, explain the main factors, and offer a simple way to request human review.
You can review, change, or terminate your account at any time depending on your country, province, or state of residence. Account information can be updated in account settings or by contacting us. Upon account termination, we will deactivate or delete the account and information from active databases, while retaining information where needed to prevent fraud, troubleshoot, assist investigations, enforce legal terms, or comply with legal requirements.
If you have questions about privacy rights, email support@pocketarchive.io.
Section 12
Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals or other automatic choice mechanisms. If a standard is adopted that we must follow in the future, we will inform you in a revised Privacy Notice.
California law requires disclosure of how we respond to DNT signals. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
Section 13
Do United States residents have specific privacy rights?
In short: Residents of listed US states may have rights to request access, details, correction, copies, deletion, and consent withdrawal, subject to limits under applicable law.
The notice references rights for residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.
Categories A, B, and D are retained as long as the user has an account with us. We may also collect other personal information through support channels, customer surveys or contests, and service delivery or inquiry responses.
Rights under certain US state data protection laws may include the right to know whether personal data is processed, access personal data, correct inaccuracies, request deletion, obtain a copy of data previously shared, non-discrimination for exercising rights, and opt out of targeted advertising, sale, sharing, or profiling where applicable.
To exercise rights, users can visit the app, email support@pocketarchive.io, or use the contact details below. We may need to verify identity and may require additional information from an authorized agent. Appeals may be submitted by email if a request is declined.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, online identifiers, IP address, email address, and account name. | YES |
| B. California customer records personal information | Name, contact information, education, employment history, and financial information. | YES |
| C. Protected classification characteristics | Gender, age, date of birth, race, ethnicity, national origin, marital status, and demographic data. | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information. | YES |
| E. Biometric information | Fingerprints and voiceprints. | NO |
| F. Internet or network activity | Browsing history, search history, online behavior, interest data, and interactions with services or ads. | NO |
| G. Geolocation data | Device location. | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with business activities. | NO |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications. | NO |
| J. Education information | Student records and directory information. | NO |
| K. Inferences | Inferences drawn from collected personal information to create a profile or summary. | NO |
| L. Sensitive personal information | Sensitive personal information. | NO |
Section 14
Do we make updates to this notice?
In short: Yes. We will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated revised date at the top. If we make material changes, we may notify you by prominently posting a notice or by sending a direct notification. We encourage you to review this notice frequently.
Section 15
How can you contact us about this notice?
If you have questions or comments about this notice, email support@pocketarchive.io or contact us by post at:
XIA TECHNOLOGIES LTD. | 42 Warrington Way, Markham, Ontario L6C0B8, Canada
Section 16
How can you review, update, or delete the data we collect from you?
You have the right to request access to the personal information we collect from you, details about how it has been processed, correction of inaccuracies, or deletion of personal information. You may also have the right to withdraw consent to processing. These rights may be limited in some circumstances by applicable law.
To request review, update, or deletion of personal information, please visit the in-app request flow or contact support@pocketarchive.io.
This Privacy Policy was created using Termly's Privacy Policy Generator.
Section 7
How do we handle your social logins?
In short: If you register or log in using a social media account, we may access certain information about you.
The Services may allow registration and login using third-party social media account details, such as Facebook or X. If you choose this option, we may receive profile information from that provider. This often includes name, email address, friends list, profile picture, and other information you make public on that platform.
We use the information received only for purposes described in this Privacy Notice or otherwise made clear in the Services. We do not control other uses of personal information by third-party social media providers.